Manage a subscription with the Edunext Control Center

This chapter explains all about managing your subscription with eduNEXT.

Most of the operations needed to manage the subscription are not related to the Open edX platform itself but to the tools and services made available by eduNEXT to allow its subscribers to set up and maintain their Open edX based service.

• Subscription Information
  • Types of Subscriptions
  • Your Subscription Information in the ECC
• Upgrade or modify a Subscription
  • Subscription upgrade process
  • Modify a Subscription
• Cancel a Subscription with eduNEXT
  • How to Cancel the eduNEXT Account
• Billing Information and Invoicing
  • Fill Out Your Billing Information
  • Download Your Invoices
• Manage Your Team in the ECC
  • How to Add an Additional Administrator
  • How to Remove an Administrator
• Getting Support
  • Access to the Knowledge Base
  • Incident Management
  • Request Management
  • How to Open a Support Ticket
  • How to View the Status of a Support Ticket