Manage Your Team in the ECC#

The ECC allows you to have a team of administrators with different level of permissions. This is very useful for larger organizations that need to distribute the control and privileges amongst a group of people.

Nimbus SaaS FREE and BASIC subscriptions will only allow one administrator, but all other types of subscriptions allow to have multiple admin users.

How to Add an Additional Administrator#

  1. Navigate to the My subscription section found in the left hand side, and select the My team tab.

    There you will find a section that lists your team of administrators and will be able to request the addition or removal of a specific user.

  2. In order to have an administrator added, you will need to submit the following information:

    • User’s Email address.

    • Level of permissions for the user. The options here are described below.

Type of permissions for an admin user in ECC:

Account level manager: Can view and edit everything in the account, including all the subscription that belong to the account.

Account level Operator: Can perform all the site operations for any of the sites in the account, but cannot make changes to the platform or site settings.

Account level Auditor: Can view everything in the account, including all the subscription that belong to the account, but not make any changes.

Subscription level manager: Can view and edit everything in the assigned subscription. This is applicable in special cases when there is more than one subscription in the account.

Subscription level Operator: Can perform all the site operations for any of the sites in the assigned subscription. This is applicable in special cases when there is more than one subscription in the account.

Subscription level Auditor: Can view everything in the assigned subscription. This is applicable in special cases when there is more than one subscription in the account.

Tenant level manager: Can view and edit everything in the specified tenant (site).

Tenant level Operator: Can perform all the site operations in the specified tenant (site).

Tenant level Auditor: Can view everything in in the specified tenant (site), but not make any changes.

Note

Make sure users who need this permission have already created an account on your LMS site with the same email address.

Once the eduNEXT support team verifies the information, the user will be created and the access credentials will be sent to the user via email.

How to Remove an Administrator#

Note

Administrator users in the Edunext Control Center will access sensitive configurations and data for the account. Ensure that only authorized users get this role and that administrators get removed when necessary.

  1. To have an administrator user removed, navigate to the My subscription section found in the left hand side, and select the My team tab.

There you will find a section that lists your team of administrators and will be able to remove any of them by clicking on the trash icon.

This operation must be done by the administrator of the account.

Note

The removal of users from the ECC list of admins will not impact the permissions of users in the LMS site nor in the Studio platform.